Refund policy
- Eligibility Window: Products can be returned within 3 days of the receipt date.
- Condition of Products: Returned items must be in their original packaging, unused, and undamaged. We accept returns for both defective and un opened non-defective products.
- Process for Return: Customers should contact our support team to initiate the return process. A return shipping label will be provided. So its your responsibility to initiate a return request. Returns are only processed through Mail.
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Exceptions: Sale items are final and cannot be returned.
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Refund Policy
- Inspection of Return: Upon receipt, the item will be inspected. If it meets our return criteria, a refund will be initiated.
- Refund Method: Refunds will be processed to the original method of payment.
- Processing Time: Please allow up to 10 business days for the refund to reflect in your account.
- Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.